OFFER TERMS & CONDITIONS

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SCAM ALERT

Due to the rise of recent scams, we at Krispy Kreme Australia & New Zealand want you to stay informed and continue to protect your personal information and money. Scammers have developed creative tactics to mimic our messaging and communicate false opportunities to consumers. 

If you have been contacted by an unverified Krispy Kreme account, please do not respond or share your information. Krispy Kreme will never send friend requests, send suspicious links, request payment or Credit Card details via Social Media or Email. Please refrain from sharing sensitive information to unverified accounts, and if a link looks suspicious, do not click on it.  

Please feel free to contact our customer service team at customersupport@krispykreme.com.au  to confirm the authenticity of an opportunity or any other communication. 

$15 ORIGINAL GLAZED® DOZEN – IN STORE ONLY SALE – 18TH APRIL 2024.

  • In-store offer is valid on 18th April 2024.

  • Limit to 8 dozen per customer    

  • Offer is valid in Krispy Kreme stores only. 

  • Not redeemable with any other offer or discount.    

  • Not redeemable or transferrable for cash or credit   

  • Offer is not available through Krispy Kreme Online Orders until 6:00PM NZST 18th April 2024.

  • Offer is not available through Krispy Kreme Online Same-Day Pick-Up Menu.
  • Offer not available via UberEats, Doordash, and Menulog.

  • Not redeemable at BP or Countdown. 

  • Offer is only available whilst stocks last. 

$15 ORIGINAL GLAZED® DOZEN - ONLINE ONLY SALE – 6:00PM NZST 18TH APRIL – 11:59PM 19TH APRIL 2024.

  • Valid from 6:00PM, NZST 18th April 2024  until 11:59PM, 19th April 2024 via krispykreme.co.nz only  

  • Offer only available on  Original Glazed® Doughnut Dozen and Original Glazed® Dozen Pack items.  

  • Delivery, and Gift Wrap inclusions incur additional charges.   

  • Valid for orders placed online only after the commencement date of the promotion.   

  • Offer is not available in Krispy Kreme Stores, Countdown, and bp-Connect, or via third party delivery partners (UberEats, Menulog) and Same-Day Pick-Up Menu   

  • Offer is not redeemable or transferable for cash or credit.  

  • Offer is not redeemable with any other offer or discount.  

  • Offer is subject to stock availability.  

  • The soonest available fulfillment date will be allocated automatically – any date selected (including the first available pre-selection) is a commitment accept a pre-produced and pre-packed order made specifically for you.       

  • Click and Collect Orders must be collected on the date booked at check out. Any uncollected orders will not be refunded or rescheduled as the order will have been fulfilled as agreed.          

  • Same day click and collect or delivery not available.        

  • Fulfillment dates subject to availability and will close early once capacity is reached.  

  • Offer not available in conjunction with any other offer or on existing or past orders.

Ongoing Offers

Online Code Prize Redemption

  • Prize only redeemable via Krispy Kreme Online Orders for click and collect only, excludes delivery   

  • Valid until 31st December 2024 (Unless otherwise stated), code can only be used once 

  • Offer is not available in bp, Countdown or via other third-party delivery partners   

  • Offer is not redeemable with any other offer or discount   

  • Discount applied at checkout   

  • Once expired or used this offer cannot be replaced, refunded or redeemed   

  • Coupon code not redeemable or transferable for cash or credit  

  • Online ordering subject to product availability in each state 

  • Online order T&Cs applies 

HOT LIGHT OFFER: ONGOING  

  • In-store offer is valid only whilst the hotlight is on 

  • Valid at Krispy Kreme Manukau & New Lynn shops   

  • Limit to 1x per customer 

  • One free Original Glazed® Doughnut, per person, per purchase.

  • Customer must request the free Original Glazed® Doughnut

  • Valid only for customers present at the time of visit  

  • Not redeemable with any other offer or discount.    

  • Not redeemable or transferrable for cash or credit   

  • Offer is not available through Krispy Kreme Online Orders or via UberEats, and Menulog     

  • Not redeemable at BP or Countdown    

  • Offer is only available whilst stocks last.   

Neighbour Discount Card – Valid from 1st September

  • In-store offer validity as stated on the card 

  • Only valid at store stated on the card 

  • Customer must present and surrender the card to receive offer 

  • Fraudulent cards not accepted 

  • Offer is not redeemable or transferable for cash or credit  

  • Not available through Krispy Kreme Online Orders or via third party delivery partners    

  • Offer is not available in other Krispy Kreme stores and BP locations 

Free Shipping Discount (Online Only) 

  • Offer valid on orders of $65 or more going to a single address (order total of$65 is for product only after any discounts and excludes delivery service fee)

  • Offer for online orders only at www.krispykreme.co.nz

  • Offer valid to selected postcodes only

  • No code required – discount will apply automatically at checkout on eligible orders 

  • This offer cannot be used in conjunction with any other offer 

  • Offer not redeemable or transferable for cash or credit 

  • Delivery subject to courier availability

  • This offer is subject to general Online Ordering Terms and Conditions which are available at https://www.krispykreme.co.nz/delivery-information 

  • Not valid on Same-Day Pick-Up, or any On Demand Delivery services (UberEats, MenuLog) 

  • Krispy Kreme Australia Pty Limited holds the right to change Terms and Conditions 

Inner Circle Subscriber Offer:

  • Valid for:  

  • 1 x Free Original Glazed Doughnut in-store at Krispy Kreme Stores 

 OR   

  • 15% off your first purchase on the Krispy Kreme online store (www.krispykreme.co.nz 

  • To redeem in-store, show your email on a phone or electronic device with the unique coupon code in-store to redeem offer. Your unique code will be recorded in our point of sale system in-store.  

  • Print out and screenshots of the email will not be accepted.   

  • Original Glazed doughnut cannot be substituted for any other product.  

  • To redeem online, enter your unique code in the promo code field at checkout.   

  • Discount applies to product only and does not apply to delivery fee.  

  • Discount cannot be applied to existing orders.  

  • Discount cannot be used in conjunction with any other offer or discount.   

  • Online ordering subject to product availability in each state.   

  • This offer is subject to general Online Ordering Terms and Conditions.   

  • Coupon code not redeemable or transferable for cash or credit.    

  • Once expired or used this offer cannot be replaced, refunded or redeemed.    

  • Valid for 30 days from receiving “Welcome to the Krispy Kreme Inner Circle!” e-mail.   

  • Not redeemable via UberEats Menulog or Doordash 

  • Not redeemable in Countdown of bp-Connect or any other wholesale location.   
  • Offer will not be resent should you delete your e-mail or have not redeemed the offer before expiry.   
  • Krispy Kreme New Zealand Pty Limited holds the right to change Terms and Conditions.  

Inner Circle - Birthday Offer:

  • Valid for:  

  • 1 x Free Original Glazed 4-Pack in-store at Krispy Kreme stores  

 OR   

  • 1 x $15 Original Glazed Dozen on the Krispy Kreme online store (www.krispykreme.co.nz 

  • Can not be redeemed through same-day pick-up menu.  

  • To be eligible for this offer, you must be a pre-existing subscriber of ‘The Inner Circle’ up to 4 weeks prior to your birthday, and your Date of Birth must be registered in full 4 weeks prior to your birthday.   

  • Incorrect details will result in e-mail not being sent.   

  • To redeem in-store, show your email on a phone or electronic device with the unique coupon code and photo identification in-store to redeem offer. Your unique code will be recorded in our point-of-sale system in-store.  

  • Print out and screenshots of the email will not be accepted.  

  • Doughnuts cannot be substituted for any other product.  
  • To redeem online, enter your unique code in the promo code field at checkout.   
  • Discount applies to product only and does not apply to delivery fee.  
  • Discount cannot be applied to existing orders.  
  • Discount cannot be used in conjunction with any other offer or discount.   
  • Online ordering subject to product availability in each state.   
  • This offer is subject to general Online Ordering Terms and Conditions.   
  • Coupon code not redeemable or transferable for cash or credit.    
  • Once expired or used this offer cannot be replaced, refunded or redeemed.    
  • Valid for 30 days from receiving Your Birthday Rewards e-mail.   
  • Not redeemable via UberEats Menulog or Doordash 
  • Not redeemable in Countdown of bp-Connect or any other wholesale location.  
  • Offer will not be resent should you delete your e-mail or have not redeemed the offer before expiry.   
  • Krispy Kreme Australia Pty Limited holds the right to change Terms and Conditions. 

Community Sports Program: Membership Voucher - Valid From 3/10/2022 

  • Voucher is redeemable for one Regular Coffee or one Regular Shake 

  • Voucher must be surrendered in store, copies not accepted 

  • Limit of one voucher per customer per visit 

  • Offer redeemable on the store specified on the voucher 

  • Offer validity as specified on the voucher 

  • Not available through Krispy Kreme Online Orders or via third party delivery partners   

  • Offer is not available in other Krispy Kreme stores and BP locations   

  • Offer is not redeemable or transferable for cash or credit   

  • Offer is not redeemable with any other offer or discount   

  • Offer is subject to stock availability  

Community Sports Program: MVP Voucher- Valid from 3/10/2022

  • Voucher is redeemable for one 4pack Original Glazed® 
  • Voucher must be surrendered in store, copies not accepted 

  • Limit of one voucher per customer per visit 

  • Offer redeemable on the store specified on the voucher 

  • Offer validity as specified on the voucher 

  • Not available through Krispy Kreme Online Orders or via third party delivery partners   

  • Offer is not available in other Krispy Kreme stores and BP locations 

  • Offer is not redeemable or transferable for cash or credit   

  • Offer is not redeemable with any other offer or discount   

  • Offer is subject to stock availability

Community Sports Program MVP Prize : Doughnut Decorating Competition- Valid From 3/10/2022

  1. Information on how to enter forms part of these terms of entry.  Entry into the Promotion is deemed acceptance of these terms and conditions. 

  2. The Promoter is Krispy Kreme New Zealand Pty Ltd

  3. Employees of the Promoter or any related body corporate and their immediate families are not eligible to enter. 

  4. Entrants under the age of 16 years must have parental/guardian approval to enter.  The parent/guardian agrees to the terms and conditions of the Promotion. 

  5. For the purposes of these terms and conditions, an “eligible entrant” is a person who has complied with these terms and conditions.  

How to Enter 

  1. To enter, eligible entrants must enter the Promotion by uploading photo on Instagram and tag @ krispykremeaustralia and add #KrispyKremeChamps to their post

  2. Winners will be determined by the most creative photos and caption

  3. Winners will be notified via their Instagram inbox

  4. By entering the Promotion, eligible entrants: 

(a) consent to their photo and their name being made publicly available on the Promoter’s Facebook, Instagram page and in-store marketing materials; and  

(b) consent to the entry being used by the Promoter in accordance with these terms and conditions (and by Facebook & Instagram for promotion purposes in accordance with Facebook’s terms of use).  

Prizes and judging  

  1. This is a game of skill

  2. There will be 8 prize(s) in total, one per state as set out below. 

(a)The prize includes 1x Doughnut Decorating session at a selected Krispy Kreme retail store for 8 attendees during 2023 September School Holiday period 

(b)Each session is 30 minutes duration (20 minutes of doughnut decorating and 10 minutes for store preparation)  

(c)Each attendee will receive 2x Original Glazed®, variety of toppings and icing  

  1. Winners will be announced on 30th June 2023 at 4 pm and contacted directly by Krispy Kreme

  2. At each session there must be a parent/guardian to supervise. Krispy Kreme will not take responsibility for supervision of children under 16 years of age

  3. Total prize pool is valued at $68 NZD

  4. If a winner is disqualified in accordance with these terms and conditions or a prize remains unclaimed after reasonable efforts have been made by the Promoter to contact a winner, the winner forfeits the prize and the Promoter reserves the right to award the prize to another entrant as determined by the Promoter in its absolute discretion, subject to any directions from a regulatory authority 

  5. By accepting a prize, the winner (and their parent/guardian) agrees to participate in and co-operate as required with all reasonable marketing activities relating to the prize. 

  6. The Promoter's decision is final and the Promoter will not enter into correspondence regarding the promotion result or enforcement and interpretation of these terms and conditions (including disqualification). 

General  

  1. The prize, or any unused portion of the prize, cannot be exchanged or redeemed for cash. If a prize is unavailable for whatever reason, the Promoter reserves the right to substitute the prize for a prize of equal or greater value, subject to state regulation. 

  2. The Promoter reserves the right, at any time, and in its sole discretion to (a) request entrants to provide proof of identity and/or proof of valid entry; or (b) disqualify any entrant who the Promoter has reason to believe has breached any of these conditions or engaged in any unlawful or other improper conduct or any conduct calculated to jeopardise the fair and proper conduct of the promotion. 

  3. If for any reason this promotion is not capable of running as planned, including but not limited to tampering, weather event, earthquake, terrorism, unauthorised intervention, fraud, any technical difficulties or equipment malfunction or any causes beyond the control of the Promoter, which corrupt or affect the administration, security, fairness or integrity or proper conduct of this promotion, the Promoter reserves the right in its sole discretion to take any action that may be available, and to cancel, terminate, modify or suspend the Promotion, subject to state regulation. 

  4. The Promoter makes no representations or warranties as to the quality, suitability or merchantability of any goods or services offered as part of the Promotion.  To the extent permitted by law, the Promoter is not liable for any loss (including indirect and consequential loss) suffered to person or property by reason of any act or omission (including deliberate or negligent acts or omissions) by the Promoter or its employees or agents, in connection with the arrangement for the supply, or the supply, of goods or services by any person to the prize winners and, where applicable to any persons accompanying the prize winners.  This clause does not affect any rights a consumer may have which are unable to be excluded under Australian law.  To the fullest extent permitted by law, any liability of the Promoter or its employees or agents for breach of any such rights is limited to the payment of the costs of having the prize supplied again. 

  5. Failure of the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. 

Privacy  

  1. The Promoter collects the entrant's personal information for the purpose of conducting and promoting this promotion (including but not limited to determining and notifying the winner). If the entrant is not willing for this to occur the entrant cannot participate in the Promotion. 

  2. By entering the Promotion, unless otherwise advised, each entrant also agrees that the Promoter may use personal information collected to conduct the promotion, in any media for future promotional, marketing and publicity purposes without any further reference, payment or other compensation to the entrant, including sending the entrant electronic messages.  The Promoter will hold an entrants’ personal information in a secure manner in accordance with the Promoter’s Privacy Policy (a copy of which can be found on https://www.krispykreme.com.au/privacy-policy) for an indefinite period.  A request to access, update or correct any information should be directed to the Promoter. 

Intellectual property  

  1. By entering into the Promotion the entrant consents to the Promoter using, modifying and disclosing: 

(a) the entrant’s name, likeness, image or voice (including photograph, film or recording) in any media (including making them available on the Promoter’s Facebook or other social media pages); and  

(b) all information provided by the entrant to the Promoter at any time (including at Registration), for an unlimited time, anywhere in the world, without further reference, payment or any other compensation to the entrant for the promotion of any of the Promoter’s products or services, including sending the entrant electronic messages.

Krispy Kreme New Zealand

NZBN 9429042115465 

Physical Address: 

3 Ronwood Ave 

Manukau 

Auckland 2104, New Zealand 

Email: customersupport@krispykreme.co.nz